Discover a Career with Laquinta Inns and Suites by Wyndham Billings

Front Desk Associate Job Description

Join Our Team at Laquinta Inns and Suites by Wyndham Billings in Billings MT!

We are currently seeking a reliable and dedicated individual to join our team as a Front Desk Associate. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.

Hours Are 3pm -11pm

Key Responsibilities:

• Able to work the front desk with a positive attitude and a welcoming demeanor.
• Able to work the front desk efficiently, multitasking between answering phone calls, assisting guests with inquiries, and processing reservations.
• Able to work the front desk accurately, ensuring all guest information is entered correctly into the system.
• Able to work the front desk effectively, resolving any guest issues or complaints in a timely and professional manner.
• Able to work the front desk collaboratively with other team members to ensure a smooth operation.

Qualifications:

• Previous customer service experience is preferred.
• Excellent communication skills and a friendly personality.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and stay calm under pressure.
• Flexibility to work varying shifts, including weekends and holidays.

If you are looking for a rewarding opportunity to showcase your customer service skills and work in a dynamic hospitality environment, we want to hear from you!

About Laquinta Inns and Suites by Wyndham Billings:

Conveniently located in the heart of Billings, MT, La Quinta Inn & Suites by Wyndham Billings offers comfortable accommodations and modern amenities for both business and leisure travelers. Our hotel features spacious rooms, complimentary breakfast, a fitness center, indoor pool, and free Wi-Fi throughout the property. Whether guests are visiting for work or pleasure, our friendly staff is dedicated to providing a memorable stay for every guest. Come join our team and be a part of our commitment to exceptional hospitality!